TECH RESOURCES
Be Kind - - Be a Team Player - - Own It
When you should immediately call the office
We trust you to do a great job without much supervision on a daily basis, but every now and then we understand that you will need our trust to help in certain situations. Please read the following to know when it is appropriate to call the office:
- Emergencies
- The customer is angry
- The customer is wanting an additional service
- Someone is injured
- The home is not within our scope of service and you are unable to resolve it directly with the client:
- The home has a biohazar: blood, urine, human feces, or needles
- There are numerous tiny bugs in the home
When calling the office, make sure to call the Main Line to ensure someone from the office is always available to take your call: (510)788-0048